{
  "page": {
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    "name": "Polly",
    "url": "https://status.polly.ai"
  },
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    "indicator": "none",
    "description": "All Systems Operational"
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  "incidents": [{"name":"Polly unavailable in Slack and on the web dashboard","status":"resolved","created_at":"2026-09-23T13:47:00.000-07:00","updated_at":"2026-09-24T21:00:40.817-07:00","monitoring_at":null,"resolved_at":"2026-09-23T13:47:00.000-07:00","impact":"critical","shortlink":"https://stspg.io/4l3h0j2x6lg5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-24T21:00:33.539-07:00","reminder_intervals":null,"id":"3pzgngn081cg","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Between 04:47 and 05:30 UTC, most Polly features in Slack and on the web dashboard were unavailable, including creating polls, voting and viewing results. Some actions taken during this window, including votes, may not have been recorded; affected users may need to vote again. Service was fully restored at 05:30 UTC.","created_at":"2026-09-24T21:00:33.599-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T21:00:33.599-07:00","display_at":"2026-09-23T13:47:00.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"sc7s7vn131y8","incident_id":"3pzgngn081cg","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Slower performance and delayed updates in Slack","status":"resolved","created_at":"2026-09-22T23:00:00.000-07:00","updated_at":"2026-09-24T20:58:41.655-07:00","monitoring_at":null,"resolved_at":"2026-09-22T23:00:00.000-07:00","impact":"minor","shortlink":"https://stspg.io/qcc15h69j7vw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-22T23:00:00.000-07:00","reminder_intervals":null,"id":"n7w5g6txw91r","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Some users experienced slower response times, unresponsive buttons, and delayed poll result updates in Slack. The issue was caused by unusually high load and has been resolved. Issue completely resolved at 24 Sep 2026, 06:16 UTC","created_at":"2026-09-24T20:56:42.972-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T20:58:41.586-07:00","display_at":"2026-09-22T23:00:00.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"msl4v176sqv9","incident_id":"n7w5g6txw91r","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Polly MS Teams app loading issue","status":"resolved","created_at":"2026-02-13T11:36:33.298-08:00","updated_at":"2026-02-13T15:28:07.765-08:00","monitoring_at":null,"resolved_at":"2026-02-13T15:28:07.747-08:00","impact":"minor","shortlink":"https://stspg.io/hgcvf3356c4f","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-13T11:36:33.293-08:00","reminder_intervals":null,"id":"zcbgq18b9km8","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Polly MS Teams app is back to 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returned to normal operations, and all Polly services remain fully operational.\n\nOur engineering team continues to monitor system health closely to ensure ongoing stability.","created_at":"2025-10-20T18:43:03.289-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T18:43:03.289-07:00","display_at":"2025-10-20T18:43:03.289-07:00","deliver_notifications":true,"tweet_id":null,"id":"b8l77zq0w1v1","incident_id":"qdllfw0bfqh8","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"operational"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"operational","new_status":"operational"},{"code":"v8kd7jds02tp","name":"API","old_status":"operational","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"operational"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams 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App","old_status":"operational","new_status":"operational"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"operational","new_status":"operational"},{"code":"v8kd7jds02tp","name":"API","old_status":"operational","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"operational"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams App","old_status":"operational","new_status":"operational"},{"code":"k9mlrc4jwmst","name":"Slack Apps/Integrations","old_status":"operational","new_status":"operational"},{"code":"p40lsrkkn70p","name":"Zoom App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We’re closely observing system performance.\n\nAWS has continued to report steady recovery across all affected services.","created_at":"2025-10-20T06:06:39.739-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T08:48:45.743-07:00","display_at":"2025-10-20T06:06:39.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"1zdg406cf5vg","incident_id":"qdllfw0bfqh8","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"operational"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"partial_outage","new_status":"operational"},{"code":"v8kd7jds02tp","name":"API","old_status":"partial_outage","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"operational"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams App","old_status":"partial_outage","new_status":"operational"},{"code":"k9mlrc4jwmst","name":"Slack Apps/Integrations","old_status":"partial_outage","new_status":"operational"},{"code":"p40lsrkkn70p","name":"Zoom App","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"AWS has continued to report steady recovery across all affected services.\n\nOur monitoring confirms that Polly services are operational.\n\nWe’ll continue to monitor AWS’s final recovery steps and will mark this incident as resolved once AWS confirms full restoration across their infrastructure.","created_at":"2025-10-20T04:28:49.347-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T04:28:49.347-07:00","display_at":"2025-10-20T04:28:49.347-07:00","deliver_notifications":true,"tweet_id":null,"id":"4fyvd9j8f7qq","incident_id":"qdllfw0bfqh8","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v8kd7jds02tp","name":"API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"k9mlrc4jwmst","name":"Slack Apps/Integrations","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p40lsrkkn70p","name":"Zoom App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"Based on the latest update from AWS, the underlying issue has been resolved. AWS is now in the process of monitoring and verifying full recovery across their affected services. \n\nAll Polly services are now fully operational.\n\nOur engineering team is closely monitoring the health of the system to ensure continued stability and performance.","created_at":"2025-10-20T03:21:40.742-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T03:23:06.386-07:00","display_at":"2025-10-20T03:21:40.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"1h9566rjl0j3","incident_id":"qdllfw0bfqh8","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"partial_outage","new_status":"partial_outage"},{"code":"v8kd7jds02tp","name":"API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"k9mlrc4jwmst","name":"Slack Apps/Integrations","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p40lsrkkn70p","name":"Zoom App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services.\n\nOur engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.","created_at":"2025-10-20T02:58:45.541-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T02:58:45.541-07:00","display_at":"2025-10-20T02:58:45.541-07:00","deliver_notifications":true,"tweet_id":null,"id":"0cldsncn857l","incident_id":"qdllfw0bfqh8","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"partial_outage"},{"code":"hjv79ylgrvb0","name":"Microsoft Teams Tab","old_status":"operational","new_status":"partial_outage"},{"code":"v8kd7jds02tp","name":"API","old_status":"operational","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"partial_outage"},{"code":"fhcvcs9gvw6f","name":"Microsoft Teams App","old_status":"operational","new_status":"partial_outage"},{"code":"k9mlrc4jwmst","name":"Slack 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Meeting","showcase":true,"start_date":"2021-08-02T00:00:00.000-07:00","id":"p40lsrkkn70p","page_id":"x1td1qgq8p61","group_id":null},{"status":"operational","name":"API","created_at":"2019-07-26T16:09:45.118-07:00","updated_at":"2025-10-20T06:06:39.695-07:00","position":6,"description":null,"showcase":true,"start_date":null,"id":"v8kd7jds02tp","page_id":"x1td1qgq8p61","group_id":null},{"status":"operational","name":"Slack Apps/Integrations","created_at":"2019-07-26T16:22:46.979-07:00","updated_at":"2025-10-20T06:06:39.710-07:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"k9mlrc4jwmst","page_id":"x1td1qgq8p61","group_id":null}]},{"name":"Some Polly Features Are Unavailable Due to Slack Outage","status":"resolved","created_at":"2025-02-26T09:27:30.000-08:00","updated_at":"2025-02-26T20:12:10.237-08:00","monitoring_at":null,"resolved_at":"2025-02-26T20:12:10.220-08:00","impact":"major","shortlink":"https://stspg.io/7k41m3gllznr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-02-26T09:27:30.000-08:00","reminder_intervals":null,"id":"5c4hx7wnmj56","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Issue is resolved, Polly Slack app is back to normal","created_at":"2025-02-26T20:12:10.220-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T20:12:10.220-08:00","display_at":"2025-02-26T20:12:10.220-08:00","deliver_notifications":true,"tweet_id":null,"id":"jcd0q9zxd572","incident_id":"5c4hx7wnmj56","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are still monitoring the situation and will provide further updates as needed.","created_at":"2025-02-26T11:25:25.671-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T11:25:25.671-08:00","display_at":"2025-02-26T11:25:25.671-08:00","deliver_notifications":true,"tweet_id":null,"id":"1d9n5rbtht3g","incident_id":"5c4hx7wnmj56","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are actively monitoring the situation and will provide further updates as needed.","created_at":"2025-02-26T09:28:10.280-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T09:47:07.545-08:00","display_at":"2025-02-26T09:46:10.000-08:00","deliver_notifications":true,"tweet_id":null,"id":"0lxdx5lyg5mt","incident_id":"5c4hx7wnmj56","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We’re currently experiencing an issue where Polly features are unavailable due to an ongoing Slack outage. Since Polly relies on Slack to function, this outage is impacting our ability to process pollys and responses.\n\nWe’re closely monitoring the situation and will update you as soon as Slack resolves the issue. In the meantime, you can check Slack’s status page (https://slack-status.com) for real-time updates.","created_at":"2025-02-26T09:27:30.919-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-26T09:43:47.812-08:00","display_at":"2025-02-26T09:27:30.000-08:00","deliver_notifications":true,"tweet_id":null,"id":"vcb7rbwjmg0k","incident_id":"5c4hx7wnmj56","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"partial_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack App","created_at":"2019-07-26T16:17:06.166-07:00","updated_at":"2025-10-20T06:06:39.631-07:00","position":1,"description":"The in-Slack feedback experience","showcase":true,"start_date":null,"id":"mvmnndmv8l11","page_id":"x1td1qgq8p61","group_id":null},{"status":"operational","name":"Slack Web App","created_at":"2019-07-26T16:09:25.947-07:00","updated_at":"2025-10-20T06:06:39.645-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"rdctx833szmz","page_id":"x1td1qgq8p61","group_id":null}]},{"name":"Polly creation from slack is not working","status":"resolved","created_at":"2024-09-09T08:25:44.139-07:00","updated_at":"2024-09-09T11:25:25.542-07:00","monitoring_at":null,"resolved_at":"2024-09-09T11:25:25.525-07:00","impact":"minor","shortlink":"https://stspg.io/wnnqkk65zfwn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-09-09T08:25:44.134-07:00","reminder_intervals":null,"id":"lv7b9flpsz0c","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Issue is resolved, Polly slack app is back to normal","created_at":"2024-09-09T11:25:25.525-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-09T11:25:25.525-07:00","display_at":"2024-09-09T11:25:25.525-07:00","deliver_notifications":true,"tweet_id":null,"id":"9t78h87z73tt","incident_id":"lv7b9flpsz0c","custom_tweet":null,"affected_components":[{"code":"mvmnndmv8l11","name":"Slack App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2024-09-09T11:24:25.609-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-09T11:24:25.609-07:00","display_at":"2024-09-09T11:24:25.609-07:00","deliver_notifications":true,"tweet_id":null,"id":"fhnhmzpdttpv","incident_id":"lv7b9flpsz0c","custom_tweet":null,"affected_components":[{"code":"mvmnndmv8l11","name":"Slack App","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating the issue","created_at":"2024-09-09T08:25:44.220-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-09T08:25:44.220-07:00","display_at":"2024-09-09T08:25:44.220-07:00","deliver_notifications":true,"tweet_id":null,"id":"9kfx7ld21np0","incident_id":"lv7b9flpsz0c","custom_tweet":null,"affected_components":[{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack App","created_at":"2019-07-26T16:17:06.166-07:00","updated_at":"2025-10-20T06:06:39.631-07:00","position":1,"description":"The in-Slack feedback experience","showcase":true,"start_date":null,"id":"mvmnndmv8l11","page_id":"x1td1qgq8p61","group_id":null}]},{"name":"Slack web voting and QnA Outage","status":"resolved","created_at":"2024-07-01T01:30:51.193-07:00","updated_at":"2024-07-01T01:40:20.402-07:00","monitoring_at":null,"resolved_at":"2024-07-01T01:40:20.377-07:00","impact":"major","shortlink":"https://stspg.io/v88m36brb8jl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-07-01T01:30:51.187-07:00","reminder_intervals":null,"id":"y831lmfry6sw","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"This issue has been resolved. DNS propagation took little longer to effect.","created_at":"2024-07-01T01:40:20.377-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-07-01T01:40:20.377-07:00","display_at":"2024-07-01T01:40:20.377-07:00","deliver_notifications":true,"tweet_id":null,"id":"b8fxszzpjy35","incident_id":"y831lmfry6sw","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Slack web voting and QnA are not accessible.","created_at":"2024-07-01T01:30:51.323-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-07-01T01:30:51.323-07:00","display_at":"2024-07-01T01:30:51.323-07:00","deliver_notifications":true,"tweet_id":null,"id":"5q9mm7p9bysf","incident_id":"y831lmfry6sw","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack Web App","created_at":"2019-07-26T16:09:25.947-07:00","updated_at":"2025-10-20T06:06:39.645-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"rdctx833szmz","page_id":"x1td1qgq8p61","group_id":null}]},{"name":"Polly for Slack services are currently expereincing issues.","status":"resolved","created_at":"2024-06-07T12:44:02.000-07:00","updated_at":"2024-06-07T13:00:14.164-07:00","monitoring_at":null,"resolved_at":"2024-06-07T12:57:34.194-07:00","impact":"none","shortlink":"https://stspg.io/v4psd4kn5gr1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-06-07T12:44:01.998-07:00","reminder_intervals":null,"id":"d1t25570j98n","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Services began to restore at 12:30pm PDT and were completely recovered by 12:48. We identified the issue during an infrastructure update. During this time any interaction from within Slack would not have been registered (sending or responding to pollys). Web app interactions were not impacted at all. Any scheduled pollys during this period were delayed but are now being sent.","created_at":"2024-06-07T12:57:34.194-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-06-07T12:57:34.194-07:00","display_at":"2024-06-07T12:57:34.194-07:00","deliver_notifications":true,"tweet_id":null,"id":"85z2kzry8rhf","incident_id":"d1t25570j98n","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Starting at 12:20pm PDT Polly for Slack services began to experience an outage. We are currently investigating.","created_at":"2024-06-07T12:44:02.055-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-06-07T13:00:14.132-07:00","display_at":"2024-06-07T12:44:02.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"y6kdhhwth0rt","incident_id":"d1t25570j98n","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack App","created_at":"2019-07-26T16:17:06.166-07:00","updated_at":"2025-10-20T06:06:39.631-07:00","position":1,"description":"The in-Slack feedback experience","showcase":true,"start_date":null,"id":"mvmnndmv8l11","page_id":"x1td1qgq8p61","group_id":null},{"status":"operational","name":"Slack Web App","created_at":"2019-07-26T16:09:25.947-07:00","updated_at":"2025-10-20T06:06:39.645-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"rdctx833szmz","page_id":"x1td1qgq8p61","group_id":null}]},{"name":"Polly for Slack unavailable","status":"resolved","created_at":"2024-04-11T17:00:00.000-07:00","updated_at":"2024-04-12T11:05:51.544-07:00","monitoring_at":null,"resolved_at":"2024-04-11T17:00:00.000-07:00","impact":"none","shortlink":"https://stspg.io/r1f8jvqpl7j4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-04-11T17:00:00.000-07:00","reminder_intervals":null,"id":"mn0jchcw8lcz","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Polly for Slack was unavailable from 5:00pm till 5:56pm on Thursday April 11, 2024 due to an expired certificate. This was resolved by renewing the certificate. This blocked access to the web app, authoring and responding to pollys.","created_at":"2024-04-12T10:16:57.632-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-12T11:05:51.439-07:00","display_at":"2024-04-11T17:00:00.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"zpt2sd5v2xmy","incident_id":"mn0jchcw8lcz","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Slack web app and Slack app are experiencing outage","status":"resolved","created_at":"2023-12-12T06:15:00.311-08:00","updated_at":"2023-12-12T07:44:30.909-08:00","monitoring_at":null,"resolved_at":"2023-12-12T07:44:30.893-08:00","impact":"critical","shortlink":"https://stspg.io/l6wy6t8h3q5v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-12-12T06:15:00.305-08:00","reminder_intervals":null,"id":"ypy7t4xbk47k","page_id":"x1td1qgq8p61","incident_updates":[{"status":"resolved","body":"Issue resolved, Polly Slack is back to normal","created_at":"2023-12-12T07:44:30.893-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-12T07:44:30.893-08:00","display_at":"2023-12-12T07:44:30.893-08:00","deliver_notifications":true,"tweet_id":null,"id":"b2y5zbmmvj3b","incident_id":"ypy7t4xbk47k","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"major_outage","new_status":"operational"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Investigating the issue","created_at":"2023-12-12T07:12:48.528-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-12T07:12:48.528-08:00","display_at":"2023-12-12T07:12:48.528-08:00","deliver_notifications":true,"tweet_id":null,"id":"hgr639p1th48","incident_id":"ypy7t4xbk47k","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"major_outage","new_status":"major_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"The Polly Slack web app and Polly Slack app are having an outage, investigation is in progress.","created_at":"2023-12-12T06:15:00.395-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-12-12T06:15:00.395-08:00","display_at":"2023-12-12T06:15:00.395-08:00","deliver_notifications":true,"tweet_id":null,"id":"kg6bdgcbkzc8","incident_id":"ypy7t4xbk47k","custom_tweet":null,"affected_components":[{"code":"rdctx833szmz","name":"Slack Web App","old_status":"operational","new_status":"major_outage"},{"code":"mvmnndmv8l11","name":"Slack App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Slack App","created_at":"2019-07-26T16:17:06.166-07:00","updated_at":"2025-10-20T06:06:39.631-07:00","position":1,"description":"The in-Slack feedback experience","showcase":true,"start_date":null,"id":"mvmnndmv8l11","page_id":"x1td1qgq8p61","group_id":null},{"status":"operational","name":"Slack Web App","created_at":"2019-07-26T16:09:25.947-07:00","updated_at":"2025-10-20T06:06:39.645-07:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"rdctx833szmz","page_id":"x1td1qgq8p61","group_id":null}]}]
}